The 7 Areas That Need Your Focus (brief)
Wednesday, June 2, 2021
•cost-to-serve math •operational excellence •distribution analytics •customer profitability •customer mix and balance •managing profit •Advanced Cost & Profit Analytics •success with WayPoint •change action chain •analyzing orders •productivity •conversion chain
The 3rd of 3 lists defining the markers of Distribution companies outpacing their peers. These are the specific areas that many companies commonly miss and places where your focus on new strategies and tactics will make a huge difference on your productivity and profitability. [click for article]
For more information about Randy MacLean, visit: www.waypointanalytics.net
The 6 Attributes of Super-Profit Companies
Wednesday, May 26, 2021
•fill rates •industry perspective •business model •conversions •distribution analytics •customer loyalty strategies •analyzing delivery •costing delivery •high profit rates •minimum order quantity •advanced metrics
The 2nd of 3 lists defining the markers of Distribution companies outpacing their peers. [click for article]
For more information about Randy MacLean, visit: www.waypointanalytics.net
The 5 Things Customers Want (brief)
Wednesday, May 19, 2021
•order fullfilment •distribution industry trends •efficiency •customer segmentation •market share •customer profitability •customer profitability management •managing customers for profit •account strategy •customer intimacy program •best customers •analyzing orders •customer experience •customer loyalty
The 1st of 3 lists defining the markers of Distribution companies outpacing their peers. [click for article]
For more information about Randy MacLean, visit: www.waypointanalytics.net
Customer Segmentation
Monday, May 13, 2019
•profit analytics •WayPoint Analytics •market segmentation •cost-to-serve math •segmentation •High Potential Accounts (HPAs) •High Volume Accounts •efficiency •High Efficiency Accounts (HEAs) •High Leverage Accounts (HLAs) •efficiency metrics •Randy MacLean •customer profitability analysis •money-losing customers •business strategy •cost analysis •market segmentation process •customer profitability •customer strategy •effective market segmentation •customer segmentation technology •benefits of customer segmentation •customer segmentation framework •customer segmentation process •client segmentation model •effective marketing segmentation •customer segmentation best practices •client segmentation matrix •managing customers for profit •fixing customer profitability •losing an account
With the right segmentation you can define customer service levels, delivering high service levels to the accounts that need and can afford it. You can set price levels appropriate customers needing every level of support from "no frills" to "gold-plated". You can focus your sales efforts precisely — working to acquire new customers that perfectly fit your strategy and deliver increased profitability through optimally-efficient logistical relationships. [click for article]
For more information about Randy MacLean, visit: www.waypointanalytics.net
New Money – How to Analyze & Boost Profit from Delivery
Monday, May 6, 2019
•WayPoint Analytics •profit strategy •Randy MacLean •delivery costs •analyzing fleet costs •set delivery price •analyzing delivery •costing delivery •costing fleet
Fleet and delivery operations are a frequently overlooked opportunity to add much more profit to your bottom line. In fact, every dollar you save or charge is just as beneficial as $25 in new sales. No wonder today's top companies are using surprising new methods to measure and optimize fleet costs, and implementing advanced analytics to set pricing and policies for deliveries.
New ideas and new tools are shaping customer choices, and increasing competitiveness. This video shares what we've learned from hundreds of the best companies across more than 15 years of strategic planning and on-the-ground tactics that have generated millions in new profits.
[click for article]Downloads: FleetCosting.pdf
For more information about Randy MacLean, visit: www.waypointanalytics.net
How Distributors Can Double Their Rebate Income
Monday, April 29, 2019
•new opportunities for distribution industry •line-item profit analytics in distribution •eCommerce •profit gains •Gross Profit Margin •money-making •rebates •managing profit •dashboard •Rebate Management
Rebates have grown tremendously as a percentage of the bottom line of distributors over the course of the last 3 years. In fact, in most instances, they now account for more than half of year-end profit.
In this session you'll gain insights on: How rebates are impacting your true line-item profitability / How to leverage your existing agreements / How real-world product mix add-up.
[click for article]For more information about Randy MacLean, visit: www.waypointanalytics.net